At Athiri (ATHIRII), we believe in creating fragrances that deeply touch the senses and leave a personal mark. Because each creation represents a unique sensory journey, all sales are final, and we strictly do not accept returns or exchanges unless the product is defective.
To help you make a confident and satisfying choice, we strongly encourage you to explore our Discovery Sets before committing to a full-size bottle. They offer the perfect way to experience our fragrance compositions up close and ensure you fully connect with the scent prior to purchase.
Nevertheless, your satisfaction remains our top priority. In the rare event that you receive a defective item, we will gladly exchange it at no additional shipping cost to you.
Eligible defects for an exchange include:
- A broken or malfunctioning perfume sprayer (atomizer).
- Receiving a different fragrance from the one ordered.
- Visible impurities or noticeable alterations in the perfume liquid.
- A cracked, broken, or damaged bottle.
If you believe your product is defective, please contact our team via our Instagram page within 5 days of receiving your order, including clear photos and a brief description of the issue. We will ensure your request is handled promptly and with the utmost care.
Thank you for choosing Athiri (ATHIRII) — where fragrance is an experience to be lived, not just a scent.